Refund policy

At Let’s Gift, we want you to have the best shopping experience. If something isn’t right, we’re here to help.

✅ Returns

• You may request a return within 30 days of delivery.

• Items must be unused, in their original packaging, and in resalable condition.

• To start a return, please contact us at support@letsgift.co with your order number and reason for return.

💳 Refunds

• Once we receive and inspect your returned item, we’ll notify you of the status.

• Approved refunds will be issued to your original payment method within 3–5 business days.

• Shipping fees (if any) are non-refundable.

🔄 Exchanges

• Exchanges are possible for defective or damaged items, subject to availability.

• If an exchange isn’t available, we’ll issue a refund.

🚫 Non-returnable items

• Personalized, customized, or perishable products cannot be returned or refunded.

• Clearance or final sale items are also non-returnable.

We aim to make the process smooth and hassle-free for you. For any questions, please reach us at support@letsgift.co.